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Lost Property & Smartcard Recovery

If you’ve lost or left an item on one of our buses, please click the icon below to complete our Lost Property Form. We’ll do our best to help you recover it.

I’ve Lost My Smart Card – What Should I Do?

If you or a member of your family has lost a smart card, please contact us as soon as possible so we can help get you back up and running.

📞 Call us: 01205 364087
📧 Email: enquiries@brylaine.co.uk

When contacting us, please provide:

  • Your smart card number

  • The email address the card is registered to

Reporting your card quickly helps us protect your balance and arrange a replacement if needed.

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