Tickets Types & Refunds

For the second week of the half term we will be trialling a brand new holiday ticket, which will consist of two ticket types.
A 'holiday single' and a 'holiday return. This ticket will be available for 18 year olds and under. *This includes travel for 18 year olds*
The 'Holiday Single' maximum fare will be £2.50 across all services
The 'Holiday Return' maximum fare will be £4.50 across all services
Please be prepared to show ID to the drivers if asked for proof of age.
Q. Can I change my ticket after I've bought it on the bus?
A. Tickets can be annulled if you advise the driver before you leave to go to your seat. If a ticket has been bought on a smartcard we will need your smartcard number and details of the ticket you bought on board. Your refund request will be reviewed on an individual basis. Request your refund.
Q. What happens if the driver doesn't have enough change for my ticket.
A. The driver will ask if you have a card to use contactless, if you don't they will offer to look to give you the correct change upon the conclusion of the journey.
Q. Do children travel free?
A. 3 children who are aged 4 or under can travel for free with any fare paying adult or concessionary pass holder.
Ticket Types Available On Any Route:
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Adult Day Return - Two journeys on a single route
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Adult Single - One single ticket
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Child Day Return - Two journeys on a single route
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Child Single - One single ticket
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Concessionary - All concessionary passes issued regionally and nationally
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Dog Rider Ticket - All ticket receipts go directly to support Jerry Green Dog Rescue
Payment Types:
Cash - Please have exact fare wherever possible.
Brylaine Smartcards
Contactless - Cards & Mobile payments
Concessionary cards
Lincolnshire County Council Education Passes - Route Specific Only
