Tickets & Refunds
Q. Can I change my ticket after I've bought it on the bus?
A. Tickets can be annulled if you advise the driver before you leave to go to your seat. If a ticket has been bought on a smartcard we will need your smartcard number and details of the ticket you bought on board. Your refund request will be reviewed on an individual basis. Request your refund.
Q. What happens if the driver doesn't have enough change for my ticket.
A. The driver will ask if you have a card to use contactless, if you don't they will offer to look to give you the correct change upon the conclusion of the journey.
Q. Do children travel free?
A. 3 children who are aged 4 or under can travel for free with any fare paying adult or concessionary pass holder.
Ticket Types Available On Any Route:
Adult Day Return - Two journeys on a single route
Adult Single - One single ticket
Child Day Return - Two journeys on a single route
Child Single - One single ticket
Concessionary - All concessionary passes issued regionally and nationally
Dog Rider Ticket - All ticket receipts go directly to support 'Fenbank Greyhound Sanctuary'
Network Rover - Daily Ticket for one person across all Brylaine services
Group Rover - 2 Adults and up to 3 Children or 1 Adult / 3 children on a single route.
Cash - Please have exact fare wherever possible.
Contactless - Cards & Mobile payments
Lincolnshire County Council Education Passes - Route Specific Only