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CCTV Onboard & Usage

Camera systems we operate

Our CCTV is both audio & visual and is used to capture and monitor images of events that take place in specific locations and are recorded on a computer hard drive or magnetic tape depending on the type of camera. Cameras may be focussed on a fixed location or set to scan a particular area.


Why we operate cameras

We operate surveillance cameras for five main purposes:

  • Protecting the health and safety of employees, customers and members of the public

  • Preventing and detecting crime and antisocial behaviour

  • Incident & traffic monitoring

  • Supporting the efficient management and operation of our road networks

  • To support or address the actions of our team through our HR processes


Camera locations

We have surveillance cameras in and around the following locations:

  • On all service vehicles

  • Audio cameras are placed directly alongside the driver and at the front of each vehicle.

  • Audio visual cameras are used through out our office buildings


Length of time we keep personal data

Recorded CCTV images are only retained for a limited time period. This varies depending on the type and location of the camera, and its purpose. Below is a guide to some of our standard retention periods for images.

Camera location or purpose Default retention period

Onboard vehicles14 days


Keeping personal data secure

We take the privacy of our customers and the wider public very seriously and a range of robust policies, processes and technical measures are in place to control and safeguard access to, and use of, personal data associated with our surveillance camera systems.


Sharing personal data

Brylaine has contracts with a number of third party service providers, which provide maintenance services and ensure the efficient day-to-day operation of our surveillance camera systems. 

On a case by case basis we may use and share CCTV images for research and analysis purposes. For example these may be used to improve the management of health and safety incidents, or travel demand management.

Some of Brylaines surveillance camera infrastructure is shared with third parties such as the police and local authorities. In certain agreed circumstances.

In some circumstances, other disclosures of personal data (including CCTV images) to the police and other law enforcement agencies are permitted by data protection legislation, if they relate to the prevention or detection of crime and/or the apprehension or prosecution of offenders. Before any such disclosure takes place, the police are required to demonstrate that the personal data concerned will assist them in this respect. Each police request to Brylaine is dealt with on a strictly case-by-case basis to ensure that any such disclosure is lawful.

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